When may a PSO refer a case to other agencies (e.g., Building Department, Health Unit, Fire Department)?

• A. When hazards extend beyond by-law scope or require specialized expertise; coordination improves safety and compliance.
• B. Only when requested by the owner.
• C. Never refer; handle all in-house.
• D. After a court order is issued.

Answer: (A)

When a PSO encounters hazards that go beyond what the by-law covers or require specialized expertise, it’s appropriate to bring in the right agency to ensure full and proper remediation. This collaboration makes safety and compliance stronger because each authority handles the aspects within its jurisdiction and expertise. For example, structural or building code issues are best dealt with by the Building Department, health-related conditions by the Health Unit, and significant fire safety problems by the Fire Department. The decision to refer is driven by the nature of the problem, not by a request from the owner, and it can happen during inspection or investigation rather than waiting for a court order or handling everything solely in-house.