Which statement best describes when a PSO should involve other agencies?

• A. Only when there is a legally mandated referral.
• B. When hazards extend beyond by-law scope or require specialized expertise.
• C. When property owner requests.
• D. Never involve other agencies.

Answer: (B)

The main idea here is recognizing when a property standards issue falls outside what a PSO can address on its own and requires input or action from other agencies to protect public safety. When hazards go beyond the by-law’s scope or demand specialized expertise—like structural or building-code concerns, electrical or fire safety risks, environmental health issues, or situations needing social services or police involvement—a PSO should bring in the appropriate agency. This ensures the right authority handles the problem and that remedies are safe, effective, and compliant.

That’s why the best choice is to involve other agencies when hazards extend beyond the by-law or require specialized expertise. It isn’t limited to situations that are legally mandated to be referred, and it isn’t driven by the property owner’s request. Nor is it appropriate to never involve other agencies; collaboration is essential for complex or dangerous situations to protect the public.